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Who We Are 

Founder & Chief Rickshaw Runner

Michael Halama is an International Operations Executive with proven ability to build, lead, and motivate diverse high-performing teams while driving and enabling explosive growth. After spending two decades working in global operations, logistics, transportation, supply chain, customer service, trade compliance, IT, sales, and go-to-market for Amazon, Fleet Logistics, adidas, IBM, and startups, Michael knows how to scale businesses and has a strong record of driving operational excellence, efficiency improvements, and profit growth. With experience in the US, Mexico, Canada, Germany, Shanghai, Hong Kong, and Tokyo, Michael knows the language, culture, and customs of international business and works with clients to increase revenues, profits, and savings.  

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What We Do 

Expert Consulting Services 

Rickshaw, LLC is a dynamic consulting business specializing in international trade, operational efficiency, supply chain management, customer service, and operational risk. Established in 2018, our mission is to help startups to Fortune 500 companies scale operations and streamline trade compliance. With a focus on innovation and strategic solutions, we are dedicated to optimizing performance and driving business success.

 

Our team of experienced consultants brings a wealth of knowledge and expertise to every project, ensuring that our clients receive top-tier guidance and support tailored to their unique needs.

Our Clients Speak

Brian Lockard, CEO BALA Footwear (Exit to Careismatic Brands)

Rickshaw LLC, led by Michael Halama, provided invaluable consulting services that improved our operations as we launched BALA Footwear. Their expertise in tariff engineering for footwear and packaging resulted in duty cost reductions and Michael’s guidance was crucial in selecting the right freight forwarder, which led to successful initial shipments from our factory in Asia. 

 

One standout achievement was Rickshaw LLC's collaboration with our freight forwarder and US Customs to secure a binding ruling for our footwear tariff classification. This level of specialized support came at a critical time for our company and far exceeded our expectations.

 

Michael's process optimization strategies and in-depth knowledge of international trade were instrumental in streamlining our operations. Rickshaw LLC's comprehensive approach, from tariff engineering to logistics management, was a game-changer for our business. I highly recommend their services to any company looking to optimize their operations, import processes, and reduction of costs.

Max Lock, CEO Fleet Logistics (Exit to Expeditors International)

I had the pleasure of working with Michael Halama and Rickshaw LLC through a pivotal time at our startup, Fleet Logistics. Michael quickly worked through our chaotic operations to establish operational processes that helped us scale. Although we originally brought Michael and Rickshaw on to help with a niche project, we quickly realized Michael could add additional value across across departments, from business development to operations and compliance.

 

Not only did Michael take the time to understand the foundational operational challenges, but he also combined that with the people behind the processes to make sure they thrived in their newly designed roles. 

 

As a result of Michael and Rickshaw's work, we were able to scale our operations team, improve our customer satisfaction and reduce service failures.

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